When Jeff was telling me that he was getting a great deal on a new mockingbird guitar he confided that the great price was because it was an “open box.” The term “open box” scares me a bit, and let me explain why. A few times I have purchased things at local stores at a reduced price because it had been an “open box.” I was assured that everything was there, in good working order.
However, I was also told “all sales final.” When I got home and actually unpacked what I had purchased, there were parts missing. Going back to the store with the box, asking for the missing parts, I was turned away. I was not even given the chance to purchase the missing parts because they did not have them – they would have had to open another box to give them to me, and they would not do that! And no refund, no exchange, no satisfaction of any kind, either! So, when someone tells me that they are getting (or got) a good deal on an “open box” item, I always hope (for their sake) that they are actually getting all the parts they need, everything is in working order, and that the warranty is valid!